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Situation: Information assets are usually organized in author-centric structures. Consequently, intranets and information repositories are structured in arbitrary ways: hard to search and difficult to navigate.
Solution: BizSphere Information Architecture Consulting supports the process of creating multi-dimensional, content consumer-centric access and navigation patterns. Content can be organized the way employees need it to successfully fulfill different specific tasks.
To achieve such a level of flexibility, all content needs to be tagged according to controlled vocabularies. These are defined in a semantic information space, the BizSphere InfoSpace, which consists of configurable taxonomies and hierarchies. The information architecture can be amended and supplemented at any time to always reflect the most relevant information dimensions within an enterprise.
Benefit: Information organized and stored within an Information Architecture can be accessed very effectively by information consumers. Search works better thanks to the organized content structures. Finally, the mutual understanding between employees is improving as the Information Architecture prescribes some basic conversational rules for the enterprise.
Situation: Content creation processes are commonly defined in a corporate team by providing guidelines and templates. But since content creation is executed decentralized, content quality and consistency suffer in most enterprises.
Solution: BizSphere Content Governance methods go beyond templates and simple writing guidelines. Content creation rules are embedded into the content creation process. These rules include customized topic-based writing guidelines as well as approval workflows, content lifecycle management, content accountability models based on ownership, and content evolution processes leveraging social feedback functionalities.
Benefit: BizSphere Consulting helps you to analyze your existing content governance processes and to set up a sustainable content governance framework. This framework will ensure a reliably high level of information quality and consistency.
Situation: The creation of documents usually requires content from many different sources across the enterprise. Collecting the content is tedious and a lot of redundant copies are being generated during the collection process.. By the time all the content is pulled together, it is likely that some of it is already outdated or has been modified during the copy and paste process.
Solution: The BizSphere Single Sourcing methods based on the Content Nugget Technology allow companies to create reusable content elements, so called Content Nuggets. BizSphere consultants help enterprises to define such reusable Content Nuggets according to their specific needs. Once defined, authors across the enterprise can follow clearly defined content creation patterns to ensure consistency of the content base. Defining the rules and templates for the auto-generation process of documents is also part of this BizSphere Consulting services.
Benefit: Thanks to Single Sourcing, Content consumers do not have to copy and paste content from different sources into presentations or other documents any longer - they can simply auto-generate documents always using the most up-to-date content.
Situation: In many enterprises, relevant content is distributed across a large variety of IT-systems. Employees often spend a lot of time to find the content they need to successfully accomplish their tasks. Automatically consolidating content from different source systems, however, can become fairly expensive and often is not very effective.
Solution: Based on the BizSphere Information Architecture Consulting a corporate information space gets defined. To fill this information space with content from various sources, interfaces to other systems need to be analyzed and set up.
The BizSphere Application Integration Consulting focuses on a lightweight and web services-based integration with your source systems to keep costs to a minimum. Information from transactional systems like CRM can also become integrated into the corporate information space.
Benefit: BizSphere Application Integration Consulting guarantees a sustainable and cost-effective integration of BizSphere applications with existing IT-systems and business processes such as the sales process.
Situation: Creating new content and information structures costs a lot of effort. However, it is often even more difficult to maintain the level of content quality, once it has been created.
Solution: The level of services is tailored to your specific needs. A regular review of taxonomy consistency can be offered as well as help with the actual creation of reusable content written in Content Nuggets.
Benefit: Using BizSphere Content Services your knowledge base will always be accurate, structured and up-to-date.
Situation: Before a new rich internet application (RIA) is being created, its functionality and design should ideally be tested. Therefore, prototypes are being produced. Often they are expensive and can't be re-used afterwards.
Solution: BizSphere Prototyping services are leveraging an integrated innovation process from the first mock-up to the final application. Prototypes are build and set-up for end-user testing from existing application components whenever possible. Specific, newly built components for example for user interface designs can be re-used in the production application.
Benefit: The BizSphere prototyping method allows effective end-user testing of new applications while the re-use of specifically built application components keeps the price tag of the final RIA lower.
Situation: Cumbersome user experience very often is an obstacle for the effective use of an application. Then, instead of adding the expected value, user are wasting time in trying to work with he application.
Solution: BizSphere user experience consultants can evaluate and assess the user interaction design of existing applications. After the analysis they will propose improvements of the existing application or a complete redesign. The BizSphere user experience consultants are constantly in touch with the latest web innovations and therefore guarantee state of the art user experience design.
Benefit: User experiences with a "feel good factor" defined for effectiveness will improve business processes, make companies faster and more attractive to employees and customers.
Situation: An existing rich internet application (RIA) needs to be enhanced or a new one is supposed to be build. Integration with existing enterprise applications is important to guarantee a seamless business process integration.
Solution: BizSphere RIA development offer a solution to any given application development scenario. Due to the experience in the development of enterprise RIAs as well as deep consulting knowledge of business process the optimal RIA can be designed for the customer. Open standards, platform independence and enterprise architecture insight guarantee the perfect integration of the developed application within the existing IT infrastructure. With BizSphere Prototyping the initial design and user testing of a new application can be set-up.
Benefit: Instead of new stand-alone applications, BizSphere RIAs are integrated into the existing enterprise architecture - both, at a very attractive price as well as with innovative user interfaces and solid back-end design.
Situation: It is challenging to design a company portfolio that clearly represents the offerings on the one hand and puts them into relation with customer needs and industry trends on the other hand.
Solution: BizSphere Portfolio Design Consulting supports companies in defining a clearly structured, multidimensionally offering portfolio. Leveraging the BizSphere InfoSpace offering structures can be mapped in taxonomies and hierarchies; they also can be interconnected based on named relationships.
Benefit: For the information consumer, customer as well as employee, the offering portfolios becomes easy to understand and to navigate despite its complexity and multidimensionality.
